Sales & Rental Coordinator

Job Summary and Purpose: 

Provide coordination for the Rental and Sales Departments to accomplish annual goals and objectives. Establish a system of quality controls for the Rental/Sales Departments. Comply with all company policies and procedures.  Maintain good working relationships and open lines of communication between employees, other departments, clients, and management.

•    This position will champion a “Safety First”, “Customer Focused” and a “Continuous improvement” culture.  
•    Enforce and adhere to all company policies, procedures, standards, and values.
•    Maintain excellent customer and employee relations.
•    Work safely at all times. Adhere to all VCES safety guidelines, policies, and practices.

Main Tasks/ Responsibilities: 
•    Operation and coordination of the branch's rental/sales/admin departments.
•    Develop rental business by calling on customer accounts, including field calls.
•    Financial accountability for the profitability of the rental department.
•    Maintain the rental fleet, including inventory, freight, requests for service, etc.
•    Responsible for flow of all sales documentation for the branch, including the invoice process, sales files, sales financing, etc.
•    Follow up on customer concerns and complaints regarding the rental dept.
•    Ensure all rental/sales information is current.
•    Review departments’ performance with the Branch Manager on a weekly/monthly basis.
•    Ensure proper safety procedures and flow of documentation.

•    Communicate with service and parts departments and other branches.
•    Perform other duties as assigned by supervisor. 

Education/Professional Qualifications required for the position:
•    Must have at a minimum, 2-3 years of experience in sales or rental.
•    3-4 years of rental or sales experience with construction industry products and knowledge in various types of ground engaging equipment, including, but not limited to excavators, wheel loaders, and articulated hauler trucks.
•    High School diploma or equivalent.  
•    Bachelor’s degree or higher from an accredited college in business administration or a related field is highly desired.

Additional Important Requirements:
•    Computer proficiency. 
•    Microsoft Office Suite proficiency (MS Excel, Word, PowerPoint).
•    Process driven, detailed oriented, and highly organized with the ability to multi-task.
•    Strong problem solving and troubleshooting skills (preferred).
•    Strong communication (written and verbal) and interpersonal skills.
•    Discipline to work within set rules and parameters.