Head of Market Malaysia
Shah Alam, MY, 40200
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
Job Summary
• This position is overall responsible for managing Volvo CE owned dealer in Malaysia, its P&L and market share growth in the country. The candidate shall drive steady business growth by developing business opportunities for new and used equipment sales, uptime & parts services and total solutions to secure the leading customer satisfaction in the market.
Main Responsibilities
• Responsible for the P&L result of the Volvo owned dealer in Malaysia
• Develop and review the sales plan & targets and achieve both quantitative and qualitative sales objectives
• Set up business direction and tactics that align with Volvo CE’s ambitions on sustainability transformation, industry-leading profitability, service revenue, gender diversity, and employee involvement, and implement effective action plans
• Maximizing operational efficiency of all functions in the Volvo owned dealer in Malaysia: sales of new & used equipment, parts & service sales, rental, used equipment.
• Maintain a high-performing organization with continuous organizational development: staffing, people development, succession planning, performance management, etc
• Guiding sales team in sales, implementation/developing sales & marketing activities to optimize long-term profit
• Collaborate with aftermarket & dealer sales to incorporate selling the CSA as an integral part of machine sales
• Maintaining the Volvo Brand image, core values and reputation.
Authorities
• Work within approved budgets and approval levels as set in DAG
• Implementation of sales pricing as per guidelines
Accountability
• Machine and after sales revenue & gross margin in the dealership
• Machine market share in the country
• Dealer machine inventory management
• PMt & PMp (PDP- Partnership Development Program) with Region Asia
• Customer Satisfaction Index (CSI)
Key Skills
• Industry/ dealer knowledge
• Volvo CE product knowledge
• Commercial knowledge/Management of a Profit and Loss
• Leadership/Business mind-set, Achievement driven
• Verbal and written communication skills
Forums
External - VCE Customers, VCE Volvo Malaysia Distributors, VCE Volvo Malaysia Suppliers, Financial Institutions (banks, leasing companies)
Internal - VCE Region Asia management team, VCE Region Asia supporting functions, Peers in VCE Region Asia, Country management team for Volvo Malaysia
Education/Professional Qualifications & Requirements
• University graduate or higher
• 7 to 10 years of experience in the field of sales, marketing in the construction equipment/ heavy machinery industry
• Commitment and experience in developing best practice in customer focused, process-based organisation
• Strong track record of business success
• Fluent in English,both written and verbal. Good level of Chinese is preferred
• Flexibility / adaptability
This is a People Leader position with direct and indirect reports to manage. Occasion travel within domestic Malaysia and regional will be required.
The role is based in Malaysia, Shah Alam office.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.