Intern: Logistics Solutions Support (Summer 2026)
Shippensburg, PA, US, 17257
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
About this Role
This intern position will learn how to interface with Volvo dealers (our customers), internal personnel, and Volvo warehouses to quote parts availability, process orders, communicate order status, and resolve issues as they arise in order to maintain high customer service and satisfaction.
Main Tasks/ Responsibilities:
- You will learn how to and develop basic competencies to:
• Quote parts availability/order status to dealers and Volvo personnel
• Provide logistics support to customers as necessary
• Support dealer parts sales orders from receipt through to destination as requested
• Coordinate purchase orders with appropriate Volvo warehouse, resolving any issues through to shipment
• Handle all order related questions from dealers and Volvo personnel
• Redirect non-order related customer concerns to appropriate internal personnel
• Research and report on order related projects and programs
• Assist with the training of new employees
• Liaise with customs brokers and freight carriers for importation of Volvo parts
• Perform other duties as needed
Key Skills:
• Ability to build skills required to perform: problem solving and analysis, interpersonal, verbal and written communication, organization and leadership
• Must be proficient in the use of personal computer, including skills in the following software programs: Excel, Word, Powerpoint, Outlook and the Internet. Knowledge of SAP beneficial.
Forums (Network of interactions):
External: Volvo dealers, suppliers, Customs Brokers, Freight carriers
Internal: All areas of Volvo Construction Equipment, including Parts Technical, Marketing, CST, etc. Also Volvo warehouses, Volvo Parts.
MInimum Education and Experience Requirements:
Education/Professional Qualifications required for the position:
- Applicants must be currently enrolled and pursuing a degree in a relevant field at an accredited school.
- Applicants must have completed 30 semester hours before the internship starts and have a minimum cumulative grade point average of 2.75.
Additional Important Requirements (e.g. language, mobility):
• Work experience in the construction equipment industry or order management and customer service related positions in construction equipment industry or outside of the industry preferred.
• Ability to work with others in a Team / Office environment required.
• Able to perform duties effectively in a fast-paced environment whether working autonomously or under direction.
• Must be able to work a 20-hour week between the hours of 8am and 5pm, Mon-Friday.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.
Nearest Major Market: Harrisburg