Logistics Solutions Specialist

What you will do

Would you like to help us build tomorrow?

Would you enjoy working with a team of enterprising people who motivate themselves and those around them todevelop personally and professionally? Do you have a growth mindset and want to enhance the customerexperience?

We are a truly global company that is built by diverse people and great teamwork. We are on an excitingtransformation journey. Here at Volvo Construction Equipment (VCE), we are motivated by the idea that withimagination, hard work and technological innovation we will lead the way towards developing a world that iscleaner, smarter, and more connected. We believe in a sustainable future, and we are here to build the world wewant to live in.

With the global construction industry as our arena, we work together with our customers to turn this belief intoreality for people everywhere. That is our purpose, and we live and breathe it, every day. At VCE you willcontribute to the transformation of our company, the transport industry and society at large. The Volvo Construction Equipment Uptime & customer support is at the heart of our business.

You will be working in the Logistics Solutions team which interfaces with Volvo dealers (our customers), internalpersonnel, and Volvo warehouses to quote parts availability, process orders, communicate order status, andresolve issues as they arise, in order to maintain high customer service and satisfaction.

Where do you make the difference?

As a Logistics Solutions Specialist, you are responsible for supporting dealer parts sales orders from receiptthrough to destination as requested, relying on your strong organizational and communication skills.

We are looking for a self-driven teammate with a “can-do” attitude that is going to take good care of our customers’needs. In case of issues, you love rolling up your sleeves to solve the problem. In order to succeed in this job, youmust possess good negotiation skills, ability to work in cross-functional teams and be able to communicateefficiently with all stakeholders. You are an inspiring team player who can motivate others.

Your Impact:

• Coordinate and handle parts orders for dealers and Volvo personnel
• Provide technical and logistics support to customers as necessary
• Conduct research and report on related projects
• Participate in product problem resolution processes
• Train new employees on company processes and procedures
• Participate in AGILE processes as required

Who are you?

Do you dream big? We do too, and we are excited to grow together.

In this role, you will bring the following:

Success Factors:

• Problem solving and analysis,
• Interpersonal skills, verbal and written communication,
• Organization, leadership, group presentations
• Growth mindset
• Use of a computer, including skills in the following software programs: Excel, Word, PowerPoint, Outlook, powerBI and SAP

Must Haves:

• Bachelor's degree in business, logistics, or a related field (extensive industry experience and knowledge may beconsidered in lieu of degree requirements in exceptional circumstances)
• 2+ years of experience in logistics or parts coordination, ideally in the construction equipment industry or ordermanagement and customer service-related positions outside of the industry preferred
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Detail-oriented with a strong focus on accuracy
• Experience with AGILE processes preferred
• Must be able to work a 40-hour week between the hours of 7am and 8pm, Mon-Friday. 8-hour shifts may varyin start / end times within this range
• All employees are included in an after-hours weekly phone rotation

What’s in it for you?

We are pleased to offer a solid package of compensation and benefits.  You will enjoy:  

• Competitive base pay
• Comprehensive medical, dental and vision insurance
• Generous PTO
• Tax deferred retirement plans, varied by business; 401(K) with company match
• Global organization with expansive career growth opportunities
• Volvo Group University for professional and personal development
• Workplace health/wellness and reimbursement programs
• On-campus fitness center and café
• Avid approach to Sustainability
• Culture with a passion for Diversity, Equity, and Inclusion for all
• We also offer an array of additional benefits and programs that make today’s challenging reality of combining work and personal life easier. We will gladly share this information and more at any time during the interviewing process or as part of your offer letter

Ready for the next move?

•    If you are curious to explore how we put our words into actions, follow us on LinkedIn and volvogroup.com.
•    Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today!