Business Systems Specialist
Sint Agatha Berchem, BE, 1082
This is us, your new colleagues
Renault Trucks Belux is the pioneer of electric trucks in Belgium and stands for innovation and sustainability! As an importer, we are committed to the transition to emission-free transport and are proud of our leading electric trucks, vans and, more recently, our cargo bikes. Our customers are transport companies, logistics companies and all entities that need transport solutions.
We want to unburden our customers by proactively responding to their needs and being very close to their business. Every day, our sales team is committed with passion and expertise to propose the right transport solution to our current and future customers. The reduction of CO2 emissions is the priority of these solutions and our industry.
We would like to strengthen our team with a Retail Business Process & System Specialist.
Your ideal job?
As the Retail Business Process & System Specialist, you have overall responsibility for developing dealer systems and processes within the Belux dealer network. Reporting to the Retail & Marketing Manager, your role involves ensuring efficient usage of the Renault Trucks Dealer Management System (RTDMS) and its related applications.
Your key responsibilities include:
- Serving as the expert / key user and primary contact for the dealer network regarding RTDMS in the Belux region.
- Coordinating and piloting RTDMS implementations and upgrades, providing training, onsite coaching, and documentation support.
- Support continuous improvement by and facilitating change requests for the development team, testing new versions and guidance in best practices.
- Optimizing reception and workshop processes in collaboration with HQ (Lyon), RT Belux colleagues, and dealers.
- Rolling out new support tools and processes to the dealer network.
- Ensuring data quality by monitoring vehicle master data, report any issues and take necessary actions.
Are we the perfect match?
We are looking for candidates who meet the following criteria:
- Bachelor's degree or equivalent qualification.
- Relevant experience in the automotive industry, with knowledge of dealer management systems a plus.
- Proficiency in MS Office and willingness to learn new software.
- Strong project management skills.
- Ability to work as part of an international team.
- Effective communication skills, both written and verbal, including presentation skills to a variety of audiences.
- Proactive and customer-focused.
- Fluency in English, Dutch and French.
Almost convinced?
We offer you the opportunity to build an exciting career at a company with ambition in the field of sustainability in the broad sense with a flat organization. We offer you a collegial, informal atmosphere and opportunities for personal development through contact with your expert colleagues as well as a focus on training. You can expect an attractive salary based on your knowledge and experience complemented by an interesting package of extra-legal benefits.
Ready for the next move?
If you recognize yourself in this profile, make sure your candidature catches the eye!
For more information reach out to Mieke Meul (HR & Competence Manager) mieke.meul@renault-trucks.com or by phone on 0491/35.92.86
Renault Trucks is part of the Volvo Group.
The Volvo Group promotes prosperity through transport solutions and offers trucks, buses, construction machinery, marine and industrial energy solutions, financing, and services that increase our customers' employability and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transportation and infrastructure solutions. The group's leading brands - Volvo, Volvo Penta, Terex Trucks, SDLG, Renault Trucks, Prevost, Nova Bus, Mack, Eicher, Dongfeng Trucks and Arquus - offer numerous career opportunities.
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