HGV Technician - Thetford

What you will do

As an HGV technician, you will be joining our Service & Workshop team at our Volvo Truck and Bus Centre. Where you will be ensuring repairs are carried out according to Volvos Standards. Here at Volvo Trucks, we believe are at the forefront of Electromobility so you will also be working on a range of systems which include alternative fuels such as LNG, hybrid and Full electric vehicles.

As a Technician, you’ll be directly responsible for ensuring that vehicle repairs are carried out to the highest possible standard at this efficient and modern retail Dealer point.

You’ll be expected to have technical and practical competency when it comes to the repair and maintenance of HGVs, and you must be able to effectively communicate at all levels on a written and verbal basis. You should be flexible enough to adapt to new processes and develop new skills when required, and participate in training and development activities. We’ll also expect you to be an active member of our busy team while being competent enough to develop new working processes or to enhance current ones.

Responsibilities

• Ensure repairs are carried out according to the manufacturer’s procedures, safely and responsibly
• Ensure repairs are carried out in accordance with Volvo Standard Times using Volvo Special Tools where appropriate
• Assist in the fault diagnosis process
• Comply with warranty procedures during repairs and warranty material on completion of each repair
• Assist with Action Service Europe when required
• Work with the Parts Team to ensure the correct replacement parts are fitted
• Road test vehicles when required (if you hold an HGV licence)
• Assist with roadside breakdowns
• Ensure company time recording procedures are complied with, and that job cards are completed accurately
• Ensure service sheets are completed as per Volvo instructions
• Ensure all vehicle defects are reported to workshop controllers
• Keep all workshop facilities, equipment and tools clean, tidy and well maintained
• Support the development of young trainees and apprentices

Who are you?

Skills/Qualifications

• City and Guilds, an NVQ3 or equivalent qualification is required
• You’ll also have completed an apprenticeship in the HGV industry, or have equivalent experience, along with relevant experience in the commercial vehicle industry.
• A basic knowledge of computer software packages including Word, Excel and Outlook is preferred, as is a general level of computer literacy.
• we’d expect you to have a basic working knowledge of vehicle technology.

What’s in it for you?

What we have to offer

• Salary of up to £18.50 per hour and £1000 joining Bonus. Overtime at time and half Monday – Saturday. Double time on Sundays and bank holidays
• Generous Pension Plan
• Health cash plan- includes Access to dental insurance
• Ignition, our electric vehicle salary sacrifice scheme
• 25 days holiday + bank holidays raising with service to 30 days
• Enhanced paternity/maternity leave
• Employee savings and retail discounts
• Cycle to work scheme
• Support for you and your family through an online Wellbeing Centre
• Workwear provided such as Volvo polos, sweatshirts, work trousers and fleece jacket

At Volvo Truck and Bus, we believe our employees are our greatest assets to enable us to deliver excellent service to our customers. Our culture promotes training and development to help individuals reach their career goals, and positive working relationships between staff and managers where ideas are valued.