Area Product Competence Manager
Toronto, ON, CA, M9W 4K2
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
To drive profitable sales and market share growth in focused products and areas as determined by the organization. The position will be accountable for promoting, planning and delivering product competence and confidence to Dealer Sales Organization and demonstrating the Volvo Equipment and Services value to Conquest and key existing Customers.
The position will work closely with the District Business Managers as well as the Sales Support group to ensure alignment and full use of all available support tools.
- Roles: Drive Product Competence throughout the dealers within the Business Area. Take ownership of retail sales staff product competence development. Assist in strategic customer and large volume opportunity demonstrations and “walk arounds”. Collect public competitive information. Work with our Sales Support team to develop competitive comparisons, value verses cost analysis and product training material needed to execute the position.
- Main Tasks/ Responsibilities / Authorities:
- Engage dealers and develop product competence plans which enable sustainable revenue and share improvements in line with set targets in conjunction with District Business Managers and Area Leaders.
- Create specific development plans by Dealer / Sales person / Branch for improvement utilizing all VCE internal and external programs and resources
- Drive target segment growth and become an industry/product sales application expert on select products with primary focus on Excavators
- Support dealers with product/application Expert-support for prioritized field demos and customer visits
- Gain significant knowledge on competitor products, technology and activities for purposes of differentiation and value selling
- Assist Dealers and District Sales Managers in key customer acquisitions and retentions including participating in the sales process
- Monitor and drive action on Sales Process Management and increase participation rates and customer satisfaction results
- Improve Dealer/enterprise share of mind with Volvo offering
- Support Dealer, Key Account, and Rental Channel activities for assigned area including targeted training
- Responsible follow up and communication of Volvo updates and news bulletins
- Responsible for individual dealer training events
- Support / back up for dealer product/application related sales questions
- Channel "Voice Of Customer" to Sales Support
- Participate in key industry organizations in the area of responsibility
- Support Trade shows and Sales Support events as needed
Who are you?
- 10 years experience in the construction equipment industry with a strong familiarity of equipment types, segments and applications.
- Strong understanding of construction equipment distribution practices, product and customer applications
- Sales and results driven
- Professional maturity and developed business and customer service skills
- Minimum Bachelor’s degree in engineering, marketing or related field
Additional Important Requirements:
- Ability to work with others in an office, team and/or field environment.
- Able to perform duties effectively in a fast paced environment whether working autonomously or under direction
- Extensive travel (60%) may be required
- Ability to travel to the United States as well as participate in US offered trainings and trade shows – may require Passport for international travel.
Key Skills:
- Business Acumen and Relationship Building with Dealers and Customers
- High level competence and knowledge in GPE Excavator products and applications as well as other Volvo products
- Understanding the Volvo CE total Product offering including value of soft products
- Ability to inspire, facilitate and promote change
- Keen ability to actively seek and identify areas of opportunity and growth
- Ability to inspire, coach and mentor sales professionals at assigned Dealers
- Understanding the Dealers’ Customers’ Business and needs
- Ability to analyze market and competitive data, identify trends and develop strategies to improve sales and market share
- Industry and segment competency
- Thorough knowledge of all sales policies, processes, and systems at the wholesale and retail (dealer) level
- Representing Volvo Values and Vision
- Understanding Supporting Volvo Tools & Systems
- Time and Territory management
- Excellent verbal, written and presentations and interpersonal skills
- Demonstrates passion for the business with a high degree of integrity, credibility, and confidentiality
- Team Player
- Demonstrates passion for the business with a high degree of integrity, credibility, and confidentiality
- Must be proficient in use of personal computers, including familiarity with Word, Power Point, Excel and Outlook etc
What’s in it for you?
- Permanent position;
- Salary offered: between $100,000 and $125,000 per year.
- Generous vacation policy;
- Competittive Benefits Plan;
- Location flexible within GTA;
- 100% remote position.
Geographical context in which knowledge is applied: Canada
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Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.