Competence Development Manager - APAC
Wacol, QLD, AU, 4076
Volvo Buses is one of the world’s leading providers of sustainable people transport solutions. We offer premium city and intercity buses, coaches and bus chassis, as well as a wide range of services for increased productivity, uptime and safety. Volvo Buses is present in 85 countries and has a global service network with more than 1,500 dealerships and workshops.
What you will do
As the Competence Development Manager, you have the opportunity to be permanently based from Brisbane, Singapore or Hong Kong, depending on the region you are local to. Your focus will be to drive the successful adoption of competence development across the Asia Pacific region. Collaborating closely with regional management teams, you will plan and conduct competence development programs, analyse competence development needs and secure the relevant solutions.
Your day-to-day responsibilities will include but not be limited to:
- Keep up to date with all new Volvo Buses products and procedures for the Asia Pacific region to ensure a high level of expertise
- Prioritising the Electromobility entry into each region
- Implement appropriate competence development programs (in conjunction with Volvo Buses Global Service Training) to safeguard that new products introduced into each market will be supported in line with customer expectations
- Support regions with the development and execution of new launch training implementation plans
- Support each region to diagnose challenges and competence gaps that can be appropriately addressed by training interventions
- Develop Competence Development Training Programs (Bus Technical, Parts, Systems), targets and evaluations for each region that can be fulfilled and rolled out annually to our target groups - Dealers, Customers and Volvo employees
- Provide necessary reports periodically to comply with Competence Development KPI’s and deliverables
- Ensuring all Electromobility Certification requirements and records are implemented and updated.
Who are you?
We believe that your personal attributes are just as important as your technical skills, so ideally you will have:
- A Bachelor’s degree in Mechanical, Electrical, Education, Training or related field
- A minimum of 5 years’ competency development experience, preferably in a heavy vehicle industry
- A passion for and sound knowledge of competence development management and coaching
- Excellent communication and presentation skills
- Excellent interpersonal skills and enjoy working with all levels of employees
- Result and action orientation to meet objectives and targets
- Exposure to different cultures in the Asia Pacific region and ability to adapt to different environments and audience
- Fully proficient in Microsoft Office applications (knowledge of MS Access preferred)
- Experience in LMS systems, Course Design & E-Learning creation (preferred).
What’s in it for you?
We offer a solid package of compensation and benefits, plus you will enjoy:
- Opportunity to participate in a bonus scheme
- Excellent work / life balance with the flexibility to work from office and from home
- Joining us on our innovation journey – exposure to electric Buses which will diversify your skillset
- Access to our digital wellbeing platform – Sonder - for you and your family
- Opportunities to continue to advance your career with global career opportunities
- A truly value-based organization, inclusive workplace culture and passionate people shaping the world we live in.
Ready for the next move?
Step into a pivotal regional role where your expertise will help shape the future of competence development across the Asia Pacific — apply now to make a lasting impact!
The successful candidate will be required to undergo appropriate background and reference checks.
Volvo Group Australia are proud of our inclusive work environment which promotes a supportive energy and encourages individual growth to create strong teams. We are committed to building a workforce which reflects the exceptionally diverse customers we serve and encourage applications from all backgrounds. Please let us know if you require any reasonable adjustments to your recruitment process.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Buses you join one of the world’s leading providers of sustainable people transport solutions. What we do affects millions of people around the world: passengers, drivers, customers; in fact, entire cities and countries. This job gives you the opportunity to work with the future of people transportation and infrastructure. We have a strong culture of working together to help each other, sharing knowledge and experience. Together, we shape the world we want to live in.