Credit Officer

What you will do

At Volvo Group Australia (VGA), we don’t just move goods—we move the world. As part of a globally recognised brand, we’re committed to creating innovative transport solutions that simplify our customers’ lives and shape the future of mobility. If you’re a curious, creative professional ready to make a real impact, we want you on our team.

Your New Role:

Join a dynamic, fast-paced environment where no two days are the same. As Credit Officer, you’ll manage a diverse debtor’s ledger of approximately 550 customer accounts, ensuring efficient collections and account maintenance in line with company policies and Days Sales Outstanding (DSO) objectives. Reporting to a supportive National Credit Manager who values autonomy and is always available for guidance, you’ll enjoy opportunities for career progression and professional growth.

What You’ll Do:

• Manage, collect, and reconcile a large portfolio of customer accounts, meeting set targets and DSO objectives.
• Perform credit limit reviews, manage Atradius credit insurance applications, and ensure compliance with VGA’s policies and procedures.
• Prepare weekly and month-end reports, including ATB and customer statements, and maintain cash flow forecasts for collections.
• Investigate and maintain dispute registers, follow through on customer disputes, and manage debt collection through to full legal status.
• Build and maintain strong professional relationships with internal and external stakeholders, including Volvo dealerships and banking partners.
• Support the registration of customer accounts and Demo/Loan trucks on the PPS register.
• Identify opportunities to enhance credit processes and drive efficiency across the business.
• Ensure compliance with VGA’s Environmental Policy, Workplace Health & Safety requirements, and risk management protocols.

Who are you?

You are a job-focused, resilient Credit Management or Accounts Receivable professional with a thick skin and a passion for end-to-end credit roles. You thrive in a fast-paced environment, are a quick learner, and are driven to deliver results. You bring:

• At least 5 years’ experience in credit management, accounts receivable, or finance-related roles.
• Minimum 3 years’ experience with ERP systems such as SAP.
• Advanced skills in accounts receivable systems and MS Office, including Excel (pivot tables, VLookups).
• Strong reconciliation and debt collection skills, with experience in credit risk assessment and working with external agencies.
• Excellent communication and stakeholder management abilities, with a proven ability to build key relationships—especially with Volvo dealerships as major stakeholders.
• High attention to detail and the ability to work to deadlines.
• Resilience, adaptability, and the ability to handle challenging conversations and customer disputes.
• Familiarity with PPS registration and credit insurance processes (desirable).
• A proactive approach to risk management, compliance, and continuous improvement.

What’s in it for you?

• Be part of a world-class brand with a century-long reputation for innovation and quality.
• Competitive salary package, short-term incentive plan, and vehicle/vehicle allowance.
• Inclusive, values-driven culture with passionate people and a commitment to equal opportunity.
• Modern, open-plan office with electric stand-up desks, onsite café, parental room, end-of-journey facilities, and the latest technology.
• Access to global expertise and opportunities to work on locally tailored projects.
• Comprehensive benefits, including Sonder (Wellbeing & Safety Partner), education assistance, income protection, private health insurance, personal computer loans, additional leave options, extra superannuation, and generous paid parental leave.
• Strong focus on safety, health, and wellbeing.
• Free onsite parking at our Wacol Head Office, including electric vehicle charging stations.
• Career progression opportunities and a manager who supports your autonomy and professional development.

Ready for the next move?

Ready to bring your expertise and fresh ideas to Volvo Group Australia? We can’t wait to meet you. Apply now and join a team that values your growth, wellbeing, and unique perspective.

Applications close 11.59pm, 8 Dec 2025. The successful candidate will be required to undergo background and reference checks. We are committed to building a diverse workforce and encourage applications from all backgrounds. Please let us know if you require any reasonable adjustments to the recruitment process.

We value your data privacy and do not accept applications via mail.