Extended Offer Administration Officer

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

Responsible for the day-to-day administration and continuous improvement of the Volvo Group Australia’s Ecom, Ship Direct and related programs and processes.

Key Responsibilities

• System Maintenance – Price, Product, and documentation of Volvo Groups proprietary ECom platform.
• Apply parts product knowledge to correctly identify parts and alternatives where appropriate
• Liaising with Product Managers / Customers / Vendors / Service Market PDC Sydney
• Ensure Invoicing of goods / products in a timely and customer focused manner using various internal Volvo Group systems for both internal and external stakeholders
• Maintain and facilitate relationships with key stakeholders within Volvo Group Aust and the authorised dealer network.
• Maintaining up to date supplier and dealer database
• Work with Ecom marketing programs to maintain data and assist Ecom Coordinator with marketing programs
• Liaise with ECom suppliers on outstanding orders to maintain low order to invoices days and communication of delays in supply to our authorised dealer network
• Providing occasional administration support and tasks for the Volvo Group Australia Service Market team.
• Ensure compliance with Volvo Groups Environmental Policy, Workplace Health & Safety requirements, and in general take any reasonable steps and precautions to protect or minimise harm to the workplace, its employees, and the environment
• Other duties as required.

Educational Qualifications

• Cert 3 In Supply and Logistics (Preferred not essential)
• Previous data entry experience (Preferred not essential)

Business skills & attributes

• Ideally demonstrates knowledge in the heavy automotive industry (aftermarket)

• Good numeracy skills and a basic understanding of accounting
• Excellent verbal and written communication skills
• Ability to establish work priorities and meet deadlines
• Intermediate PC skills (Microsoft packages)
• Self-motivated with a passion for excellent customer service
• Professional approach and image

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. 

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.