Key Account Manager
Wacol, QLD, AU, 4076
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Drive success with some of the most iconic truck brands in the world.
At Volvo Group Australia, we’re shaping the future of transport and we’re looking for a dynamic Key Account Manager to lead our engagement with major customers across Volvo Trucks, Mack Trucks, and UD Trucks.
If you're passionate about building long-term partnerships, delivering total customer solutions, and representing a suite of premium commercial vehicle brands, this is your opportunity to make a real impact.
What you'll be doing:
- Be the end-to-end point of contact for your assigned Key Account Customers delivering an exceptional customer experience from first enquiry to final delivery.
- Represent and leverage the entire VGA portfolio to maximise value and brand penetration across all three brands.
- Develop and execute strategic activity plans to meet or exceed sales and profit targets.
- Collaborate with internal stakeholders as part of a high-performing Commercial Crew to drive total solution selling.
- Proactively manage customer relationships to ensure issues are resolved promptly and satisfaction remains high.
- Engage in pipeline management, forecasting and planning to stay ahead of customer trends and fleet needs.
- Coordinate seamless vehicle delivery in line with inventory KPIs and company standards.
- Manage trade-ins, pricing, and remarketing in partnership with the VGA Remarketing team.
- Prepare and submit tenders and proposals, and represent VGA on relevant bodies when required.
About you:
- Experience within in a recognisable multi-brand, B2B sales environment will be highly regarded.
- You have a good understanding of the automotive or transport industry and a passion for helping customers succeed.
- You’re a skilled communicator and negotiator, with a customer-first mindset and a track record of delivering results.
- You have a solid grasp of commercial strategy and can analyse data to inform smarter sales decisions.
- You’re tech-savvy, organised, and confident managing your own time and accounts independently.
- A tertiary qualification in Business Management or a related field is advantageous, but not essential.
Why you'll love working with us:
Join a purpose-led, global organisation that’s committed to shaping sustainable transport solutions and values the people who make it happen.
We offer a strong package of compensation and benefits, including:
- Competitive base salary (commensurate with experience) + super + commission scheme
- Work with one of the world’s most iconic brands and be part of a reputation that has been earned over a century working with well-loved legacy brands with passionate audiences and strong community followings.
- A truly values-based organisation, inclusive workplace culture and passionate people shaping the world we live in.
- Modern offices with on-site parking and a café
- Avoid the CBD traffic with our Wacol location
- End of trip facilities if you walk from public transport or ride to work
- Working with a company who are committed to safety in the workplace and ensuring our employees have appropriate work / life balance
- Working in a supportive and inclusive team environment
- Benefits for applicable staff including access to Sonder (Wellbeing & Safety Partner) for employees and family members
- A commitment to equal opportunity and equal outcome
Ready to lead with impact?
If you're driven to deliver value, grow lasting customer relationships, and work with legacy brands in a future-focused industry we’d love to hear from you.
The successful candidate will be required to undergo appropriate background and reference checks.
Volvo Group Australia is proud to be an equal opportunity employer and committed to creating a workplace that reflects the diverse customers we serve. We welcome applicants from all backgrounds and encourage you to let us know if you require any adjustments to the recruitment process.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.