Product Manager - Mack Trucks
Wacol, QLD, AU, 4076
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
At Volvo Group Australia you will contribute to the transformation of our company, the transport industry and society at large. You will be the Mack Trucks product expert, providing guidance, training, and communication to drive customer satisfaction, market share, and profitability.
Key Responsibilities
- The primary expert for the Mack Trucks product range, providing strategic and tactical guidance for initiatives such as: increased customer satisfaction, increased market share and profitability growth
- Be fully conversant with the features and benefits of new and existing Mack Trucks models and equivalent competitor comparisons
- Provide Mack Trucks strategic and tactical product guidance to Sales, Marketing and Communications and Business Intelligence
- Provide Mack Trucks product support to the Pricing Analyst for the price positioning and cost analysis and packaging studies
- Work with the Mack Brand Manager to ensure that the product information within specification sheets, brochures and on website is correct for all brand product currently on sale within the Australian Market according to block week guidelines
- Work with Mack Trucks Sales organisation to develop PMR business cases to ensure all customer and business requirements are considered and submit to relevant business
- Manage and coordinate Commercial Launch Projects for Mack Trucks products through engagement of key stakeholders
- Plan and coordinate the specification of Project Contract build, Industrial Build, Pre-Series or Production Demo vehicles to ‘Event ready’ stage in conjunction with Brand Marketing for internal or external Product Launch events
- Plan and coordinate the specification of Project Contract build, Industrial build, Pre-Series or Production Demo vehicles to ‘Customer Handover’ stage in conjunction with Selling/Repairing Dealer for Customer trucks from a Project perspective eg. Supporting Project Campaign activities
- Plan and chair the Mack Trucks Dealer Product Reference Group (DPRG) meetings
- Plan, develop and publish product information updates to the commercial organisation via Product Hub; minimum 4 times per year in line with Product Intro blocks
- In conjunction with Competence Development, plan, develop and conduct proprietary and competitor product update training throughout the VGA dealer network
- Demonstrate ability to actively work within the VGA market company and dealership organisations in a manner that is positive, proactive and supports VGA’s business, strategic and cultural objectives
Who are you?
Qualifications & Experience
- Significant industry experience and knowledge
- High computer literacy
- General understanding of truck market
- Truck engineering and truck componentry
- Preparation and presentation of product information materials
- Ability to collaborate with global networks
- Awareness of cultural differences and challenges, in particular Asia, Europe and North America
- Positive and proactive way of working
- Ability to navigate through complex issues for positive outcomes
What’s in it for you?
We offer a solid package of compensation and benefits, plus you will enjoy:
- Volvo Group Australia is committed to flexible working arrangements, helping employees to achieve their work–life goals
- Career development with global prospects
- Competitive remuneration with additional superannuation
- A strong commitment to safety and your wellbeing
- An inclusive workplace culture focused on quality, customer service and the environment
- Service recognition
- A commitment to equal opportunity and equal outcome
Ready for the next move?
If you are curious to explore how we put our words into actions, follow us on LinkedIn and volvogroup.com.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.