Customs Compliance Manager
Warwick, GB, CV34 5YA
Customs Compliance Manager
Salary: Up to £70,000 depending on experience
Company car and up to 5% company bonus
Location: Warwick, Hybrid Working (60% in the office) with occasional travel across the UK and Europe
Volvo Group Customs & Trade ensures compliance with customs rules and legislation while continuously improving and optimising processes to reduce customs-related costs globally. With around 100 employees worldwide, we bring together expert knowledge in customs regulations and trade compliance.
In this role, you will be Volvo’s main contact with customs authorities, explaining our standards and how we comply with applicable regulations. You will also lead or support internal and external audits and take responsibility for relevant certifications and permits. We work proactively to use trade as a competitive advantage and to capture opportunities across the supply chain. Combined with smart digital tools, this creates a strong foundation for success.
What the Volvo Group Can Offer You:
- Company car scheme: (A choice between EV or Hybrid models)
- Pension scheme: Matched up to 10% of your salary, including death in service cover.
- Medical Insurance: Medical insurance coverage is provided by Bupa.
- Employee Assistance Program: Take advantage of our wellness, mindfulness, and counselling services supporting your overall well-being.
- Generous holiday allowance: Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
- Fitness perks: Access MyGymDiscounts and MyActiveDiscounts.
- Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.
For more details regarding our benefits, follow the link: volvo-employee-benefits-document.pdf (volvogroup.com)
Who You Are and Your New Colleagues:
You have a strong background in customs, logistics or trade, with a track record of ensuring compliance and driving improvement. You are analytical, detail-focused and enjoy using data to create meaningful change. The ideal candidate will be confident in managing both internal and external stakeholders and thrive when working collaboratively.
You will bring:
- A Level 3 Certificate in Customs Compliance
- Experience using Root Cause Analysis or similar tools to support continuous improvement
- Strong analytical skills with experience using Excel and Power BI
- Experience in stakeholder management and cross-functional collaboration
- The ability to drive improvement activities within the UK and surrounding countries
- Solid knowledge of Microsoft Office applications
- A proactive approach to internal reviews, follow-ups and compliance controls
- Clear communication skills, both verbal and written
You report directly to the Director of Customs & Trade EMEA and you are an active member of the EMEA management team. Together with the UK customs compliance manager.
As well as collaborating with brokers, master data specialists and internal partners to keep our operations efficient, compliant and forward-thinking.
What You Will Do:
In this role, you will turn compliance into a competitive advantage for Volvo Group. You will lead initiatives that strengthen our customs operations, enhance efficiency and ensure that our processes remain future-ready.
- The main contact with customs authorities in the UK and Ireland
- Work closely with brokers to ensure smooth and compliant import and export processes
- Lead audits, assess risk and ensure that all compliance requirements are met
- Support road map activities through to 2030 and work with other teams on specialist topics
- Analyse trade and Power BI data to identify improvements or report to management
- Ensuring all the brands within the Volvo Group are compliant
- You will implement and develop new customs processes
- Maintain documentation and strong compliance controls through regular reviews
Apply today or share this opportunity with someone who would be perfect for the role.
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Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Group Trucks Operations encompasses all production of the Group’s manufacturing of Volvo, Renault and Mack trucks, as well as engines and transmissions. We also orchestrate the spare parts distribution for Volvo Group’s customers globally and design, operate and optimize logistics and supply chains for all brands. We count 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global footprint offers an opportunity for an international career in a state-of-the-art industrial environment, where continuous improvement is the foundation. As our planet is facing great challenges, we - one of the largest industrial organizations in the world - stand at the forefront of innovation. We are ready to rise to the challenge. Would you like to join us?