Key Accounts Manager
Warwick, GB, CV34 5YA
Renault Trucks
Key Accounts Manager
Salary: Competitive salary with a company bonus & Company Car
Location: Field Based (Frequent travel across the UK and nights away from home, occasional European visits )
We are looking for a great Key Accounts Manager to join our highly successful team. This field-based role covers the whole of the UK so you will need a current driving license as well as a willingness to travel and stay away from home as needed.
We are a team of 6, with 5 KAMs covering the UK and reporting to the National Key Account Manager. We have a mix of experience, with our newest KAM joining us last year, and a couple of the team have been in the role for over 10 years, meaning we are well-placed to support someone new joining the team. In conjunction with the National Key Account Manager, we establish an agreed business and action plan to identify and develop sales opportunities for our nominated accounts.
You will be responsible for developing and nurturing long-term relationships within a portfolio of nominated key accounts and prospects to ensure that RTUK is well-placed to maximise volumes and margins on vehicles in line with the current business plan. The relationship management is not limited to negotiations on sales, you will be actively involved in ensuring customer satisfaction across all aspects of the business relationship, by working closely with all other departments to ensure pro-active management of all business interactions and resolution.
What we offer:
- Professional growth and development: Unlock your potential through various training and development opportunities.
- Company Car: Company car (fully electric or hybrid options available)
- Pension scheme: Matched up to 7% of your salary, including death in service cover.
- Medical Insurance: Medical insurance coverage is provided by Bupa.
- Employee Assistance Programme: Take advantage of our wellness, mindfulness, and counselling services to support your overall well-being.
- Generous holiday allowance: Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
- Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
- Fitness perks: Access MyGymDiscounts and MyActiveDiscounts. Make use of our on-site gym.
- Convenient amenities: Benefit from free on-site parking.
- Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.
You will be responsible for:
Maintaining correct levels of contact with the respective dealers to provide professional support to the Key Accounts to ensure the highest standards of customer satisfaction are met. You will provide concise reports on all key Fleet activities including but not limited to, forward order predictions; market information; and the highlighting of potential sales opportunities.
Utilising the Company’s integrated suite of IT tools in an effective manner to ensure swift and accurate responses to requests for quotation and transfer through the sales “stages” to build, deliver and invoice.
Negotiating agreements with a portfolio of accounts and working collaboratively with other departments to meet customer needs.
Ensuring successful application and continued fulfilment of the agreements signed, in terms of delivery of the vehicles into service; securing the appropriate aftermarket support; evaluating customer satisfaction; developing and implementing corrective action plans where necessary.
Who are you?
- Experience in high-value sales and knowledge of complex commercial sales offers
- You have proven experience in relationship management with a good general knowledge of legal and financial rules associated with key account protocols
- Ability to present and communicate at all levels and with all audiences
- You are commercially aware and can demonstrate your strategic thinking ability
- You are a great negotiator and can rely on your influence to gain commitment from other business areas
- Full UK driving licence and comfortable with regular travel
If this role is of interest apply today!
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Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.