Vehicle Returns Centre Process Controller
Warwick, GB, CV34 5YA
Salary: Competitive salary
Location: Bedworth
At Renault Trucks, we are committed to delivering high-quality transport solutions that keep businesses moving every day. Our Used Trucks operation plays a key role in giving vehicles a second life, ensuring every truck is prepared, presented, and delivered to the highest standard. Every vehicle that passes through our Returns Centre represents quality, trust, and attention to detail.
We are now looking for a Vehicle Returns Centre Process Controller to join our well-established and supportive team. In this role, you will manage the full vehicle return journey from initial check-in through to preparation and final sign-off, ready for sale.
What’s in it for you?
- Pension scheme: Matched up to 5% of your salary with incremental benefits based on length of service, including death in service cover.
- Healthcare: Benefit from access to Bupa Cover and Dental insurance.
- Employee Assistance Programme: Take advantage of wellness, mindfulness and counselling services to support your overall well-being.
- Holidays: 25 days holiday, rising to 30 days with length of service, plus bank holidays. You have the option to buy up to 5 additional days.
- Maternity and Paternity leave: Maternity leave (6 months full pay, 6 months half pay) and 5 weeks of paternity leave, with 3 weeks flexible to take at any point.
- Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays and travel.
- Access to MyGymDiscounts and MyActiveDiscounts
You can learn more about the rewards and benefits of working at Volvo Group here: Volvo Group Employee Benefits
Who are you?
You are someone who takes ownership of your day, plans your workload effectively, and stays calm when priorities shift. You enjoy being organised, working with detail, and solving problems practically.
- Strong organisational skills with the ability to manage multiple tasks
- Confident using Microsoft Office, particularly Excel, with basic formulas
- Effective communication skills, both written and verbal
- A proactive, can-do approach to work
- The ability to work well within a team environment
- Experience in a commercial vehicle or similar operational environment would be an advantage, but not essential
- A full UK driving licence is essential
- An HGV licence would be a strong advantage but is not essential
The Day to Day
This is a blended role combining office-based coordination with hands-on yard activity, including moving and positioning vehicles across the site as part of the daily flow of operations.
- Carrying out vehicle check-in, recording specifications, condition, contract details, mileage, and damage
- Coordinating preparation and repair work with service providers and ensuring agreed timelines are met
- Reviewing and approving repair estimates in line with return conditions and commercial requirements
- Manage preparation costs, including invoicing, recharges, and negotiation of costs with service providers and rental partners
- Support and coordinate sublet repairs and vehicle movements around the site
- Ensure vehicles are valeted and prepared to the required standard
- Maintain accurate stock records, yard checks, key logs, and vehicle tracking systems
You will be joining a collaborative team working closely with sales colleagues, coordinators, stock controllers and sales managers.
Apply now, or want to learn more before you apply? Check out our socials!
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.