Digital Product Owner Credit & Risk
Wroclaw, PL, 51-502 Göteborg, SE, 405 08
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
As a Digital Product Owner, you will work closely with digital product managers, solution engineers, UX designers, data analysts and stakeholders, to continuously improve our products and the user experience. You will take ownership of the digital product and as a champion of the product vision and your team, you will turn the roadmap into deliverables and secure the alignment with the overall product strategy and product vision. You are a member of a stable team and are responsible for managing the team backlog prioritization and delivery.
Together with your colleagues at VFS and in the broad cross-functional network at the Volvo Group, you will take responsibility in the following areas:
- Support the team in creating product specifications in the form of user stories with acceptance criteria, to ensure the stable team has all the required information to deliver the desired outcome.
- Lead the product discovery process for assigned capabilities (including requirements gathering, design and scoping) in collaboration with the digital product manager, data analysts and engineers.
- Assist the digital product manager in ensuring that the product development backlog is organized, prioritized, and kept up to date and supporting the business initiative strategy
- Contribute to the product vision, and champion this vision with stakeholders and the stable team.
- Ensure that proper analytics, tracking, and data collection mechanisms are in place to understand user behaviors and//or product performance, to measure the product effectiveness, user satisfaction and value.
- Provide the necessary product support to the stable team as may be required to aid their delivery.
- Work with other parts of the organization as and when necessary to ensure the expected outcomes are achieved and measured. Manage coordination/interaction with other stable teams
- Owns team development to secure the team long and short-term plans for proper capacity and competence.
- Continuously reviewing the live product to identify areas for improvement and any deviations from the expected experience.
- Interact closely with business stakeholders, across multiple departments and countries
- Ensure digital products/applications/solutions fulfill all legal, compliance, and security demands, including internal audit requirements and SLAs (Service Level Agreements) towards the users
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, we believe it is the right mindset that will make a difference at VFS. If you want to help create a highly engaged team to work on the latest technology and agile ways of working, driving the digital footprint for VFS, then we would welcome you to apply for this role.
Qualifications likely required to be successful in this role include:
- Salesforce knowledge and experience, including mandatory certifications in Admin, Sales, and Service Cloud
- Hands on experience within the customer engagement domain
- Experience in indirectly leading a team
- Excellent stakeholder management and communication skills
- Strong structuring and organizing skills
- Ability to present business and technical issues, ideas, and recommendations in verbal, written, and presentation formats using storytelling and logical arguments.
- Financial Services industry experience is favorable, especially in the Risk evaluation and Customer Rating area.
- Experience working in an agile set-up, using DevOps or similar
- The skills to identify risks and impacts regarding the functional solution from a business analysis perspective to propose changes in business processes, IT implementations, and/or operations when necessary
- Proficiency in English
- A university degree in Computer Science, Systems Engineering, Business Analysis, Finance, or similar
- Ability to work in multi-cultural and diverse environments
- Communication experience at all levels of the organization
- Availability to travel internationally
What’s in it for you?
We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business, and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as well as develop you for continued success.
Ready for the next move?
If you want to make a real impact in your career, Volvo Financial Services is where you want to be. We look forward to meeting you. We will discuss how we can help each other on our journey together.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.
What’s in it for you?
We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.