License Management Specialist (Senior)
Wroclaw, PL, 51-502 Curitiba, BR, 81460-050 Göteborg, SE, 405 08 Lyon, FR, 69802 Bangalore, IN, 562122 Oostakker, BE, 9041
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
🚀 Join Volvo Group as an IT Software Order Management Specialist! 🚀
Are you ready to play a key role in the digital transformation of a global industry leader? At Volvo Group, we’re not just moving the world—we’re shaping its future. If you’re passionate about technology, thrive on precision, and love optimizing processes, this is your chance to make a real impact!
Why You’ll Love This Role
As an IT Software Order Management Specialist, you’ll be at the heart of our software license management operations. You’ll drive the end-to-end digitalization of our order management process, ensuring every detail is spot-on, from order placement to delivery. Your expertise will help us adapt to a fast-paced, ever-changing environment while supporting the development of our IT software catalogue.
What You’ll Do
- Shape the Future: Support the creation and ongoing evolution of our IT software catalogue.
- Be a Process Innovator: Lead improvements in order management systems for greater efficiency and accuracy.
- Master the Details: Keep meticulous records of customer orders, payments, and account statuses.
- Collaborate Across Teams: Advise stakeholders in Purchasing, Finance, and Security—your insights will drive smarter decisions.
- Delight Our Customers: Be the go-to contact for order status, delivery timelines, and speedy issue resolution.
- Own the Process: Manage the full order cycle—entry, validation, renewals, and invoice checks.
- Solve Problems Fast: Tackle discrepancies and customer concerns with confidence.
- Analyze & Advise: Generate and interpret reports on order status, sales trends, and inventory levels, helping shape our business strategy.
Who are you?
- Education: Bachelor’s degree in Business Administration, IT, or a related field.
- Experience: 2+ years in order management, ideally in the software or IT sector.
- Tech Skills: Proficiency in ServiceNow, ERP/order management software, MS Office Suite (Excel & Power BI).
- Communication: Excellent English, both spoken and written.
- Detail-Oriented: Organized, accurate, and thorough.
- Problem-Solver: Resourceful and effective under pressure.
- Team Player: Collaborative and adaptable in a dynamic environment.
What’s in it for you?
- Competitive Package: Attractive compensation and benefits.
- International Teamwork: Work with talented colleagues from all over the world.
- Continuous Growth: Expand your skills with ongoing learning and development opportunities.
Ready for the next move?
Ready to accelerate your career and help drive Volvo Group’s digital future?
Apply now and let’s shape tomorrow—together!
Dear Candidate, we would like to kindly inform you that the Volvo Group companies in Poland have in place the "Internal Reporting Procedure". If you need more information, please contact us at the email address recruitment.poland@volvo.com.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.