License Management Specialist
Wroclaw, PL, 51-502 Lyon, FR, 69802 Curitiba, BR, 81460-050 Oostakker, BE, 9041 Göteborg, SE, 405 08 Bangalore, IN, 562122
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
🚀 Join Volvo Group as an IT Software Order Management Specialist! 🚀
Are you ready to shape the future of technology at a global powerhouse? At Volvo Group, we’re not just moving the world—we’re driving innovation, efficiency, and digital transformation across the industry. If you’re passionate about tech, thrive on precision, and love turning complex processes into seamless experiences, this is your moment to shine!
Why You’ll Love This Role
Step into a pivotal position where your attention to detail and process expertise will fuel Volvo Group’s journey into the digital age. As an IT Software Order Management Specialist, you’ll be the engine behind our software order operations, making sure every license, renewal, and transaction is flawlessly executed. You’ll collaborate with brilliant minds across the business, from Software Asset Managers to Finance and Contract Managers, and work directly with our key supplier, SAP.
What You’ll Do
- Drive Software Order Excellence: Take full ownership of SAP software orders—overseeing everything from entry and validation to renewals, invoice verification, and chargebacks.
- Master the Details: Keep meticulous records of every order, payment, and transaction, ensuring nothing slips through the cracks.
- Collaborate Across the Business: Partner with Software Asset Managers (SAM), Business Controllers, Finance, Contract Managers, and our SAP supplier to ensure seamless, compliant order management.
- Delight Our Internal Customers: Be the trusted point of contact for order status, delivery timelines, and rapid issue resolution.
- Solve Problems Fast: Tackle discrepancies and customer concerns with confidence and creativity.
- Analyze & Advise: Turn data into insights—generate and interpret reports on order status, sales trends, and inventory levels to guide business decisions.
- Own the Process: Manage the entire order cycle, making a visible impact on Volvo’s operational excellence.
What We’re Looking For
- Education: Bachelor’s degree in Business Administration, IT, or a related field.
- Experience: 2+ years in order management, ideally in the software or IT sector.
- Tech Skills: Proficiency in ServiceNow, ERP/order management software, and MS Office Suite (Excel & Power BI).
- SAP Environment: Knowledge of SAP is a strong plus.
- Communication: Excellent English, both spoken and written.
- Detail-Oriented: You’re organized, accurate, and thorough—nothing escapes your notice.
- Problem-Solver: Resourceful, proactive, and effective under pressure.
- Team Player: Collaborative and adaptable in a dynamic, international environment.
What’s In It for You?
- Competitive Package: Attractive compensation and benefits.
- International Teamwork: Work with talented colleagues from around the globe.
- Continuous Growth: Expand your skills with ongoing learning and development opportunities.
Ready to accelerate your career and help drive Volvo Group’s digital future?
Apply now and let’s shape tomorrow—together!
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Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.